New @Forrester Research: Getting Help With Customer Journey Maps http://t.co/Fuw3O5C8mG #journeymap #custexp #cem Source: www.forrester.com Filed under: Designing design thinking driven operations, Front Office and Customer Service Operations, Knowledge management, Performance management, Service design, service management Tagged: customer journey map, Fashion, Forrester Research, Help! I have nothing to wear! / Outfits, moda, Online shopping, photos […]
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